About us

Expert veterinary physiotherapy and hydrotherapy, delivered with care and compassion.

At 4 Point Physio, we believe animals deserve the same high standards of physiotherapy care as people.

We provide specialist veterinary physiotherapy and hydrotherapy for family pets, working animals and competition animals across the Midlands.

Founded by Chartered Physiotherapist Rachel Cartwright, 4 Point Physio has grown into a dedicated rehabilitation centre with a friendly, experienced team who share a passion for animal health and wellbeing.

Whether your animal is recovering from surgery, managing a long-term condition or simply needs support to stay active and comfortable, we're here to help them enjoy the best possible quality of life.

Always choose a Chartered Physiotherapist

Your animal deserves to be treated by a qualified, experienced and insured professional.

While the title Physiotherapist is legally protected in the UK, Animal Physiotherapist and Veterinary Physiotherapist are not. It's therefore important to check a practitioner's qualifications, professional registration and insurance.

Our team holds recognised qualifications and professional memberships with leading veterinary and physiotherapy organisations, giving you confidence that your animal is in safe, qualified hands.

Our ACPAT Chartered Physiotherapists have completed a three-year human physiotherapist degree, and further two-year Masters level training to qualify as a Veterinary Physiotherapist.

In accordance with veterinary legislation, we obtain the necessary veterinary consent or referral before treating your animal, ensuring safe, coordinated care.

Meet the team

Katie Smith

ACPAT Chartered Physiotherapist

  • Katie trained in human physiotherapy, graduating from Cardiff University in 2015. She spent the first two years rotating as a Junior Physiotherapist around various departments including musculoskeletal (MSK) Outpatients, Trauma, Community, and Medicine, before returning to Birmingham and specialising in MSK Outpatients in 2017.

    Katie has always been animal obsessed and in 2021, she began an MSc in Veterinary Physiotherapy at Hartpury University. She successfully graduated with a Postgraduate Diploma in 2023.

    Whilst at university she undertook several placements at 4 Point Physio where Rachel shared her knowledge and experience in rehabbing a mixture of orthopaedic and neurological dogs. Rachel taught Katie various ways of utilising hydrotherapy principles to both support and challenge dogs at different stages along their rehab journey.

    In 2023, Katie began working part-time at 4 Point Physio. She also completed her dissertation on the effects of a strength and conditioning program on agility dogs, graduating from Hartpury University in 2024 with a distinction in MSc Veterinary Physiotherapy.

    • Rehab of sporting dog injuries

    • MSc Veterinary Physiotherapy, Hartpury University

    • BSc Hons Physiotherapy, Cardiff University

    • Canine & Adult First Aid.


  • Katie enjoys walking and running with her dogs, playing netball, and agility training with Scooby and Rodney.


  • Scooby, a Hungarian Vizsla, and Rodney, a Cocker Spaniel.

Our Chartered Physiotherapists are registered with the Health and Care Professions Council (HCPC), ensuring they meet national standards of training, skills and professional conduct. 

Our team are all Category 'A' members of the Association of Chartered Physiotherapists in Animal Therapy (ACPAT) meaning they have achieved a high level of practical and academic training.

Rachel Cartwright

Founder & Director | ACPAT Chartered Physiotherapist

  • Rachel trained as a human physiotherapist, graduating from The University of Birmingham in 2009. After four years working in musculoskeletal practice, she discovered Veterinary Physiotherapy through her love of animals.

    After achieving her Post-Graduate Diploma in 2015 from Hartpury University, Rachel worked at Highcroft Vets, a specialist small animal referral hospital in Bristol and a first opinion vets in Stourbridge. She gained valuable knowledge and skills working in a team of vets and nurses in general medicine, orthopaedics and neurology, working with many post-operative cases and integrating Hydrotherapy into her practice.

    Rachel founded 4 Point Physio Ltd and set up her premises at Perry Mill Farm in Hopwood; which now operates six days a week, with her expanding team of physios and hydrotherapists. 

    • Rehab of spinal and neurological conditions

    • Reactive dogs and working dogs

    • Helping cats with land based physio in their own homes

    • Rachel has also seen a few more unusual patients including a reindeer, goat, chicken, rabbit and a cheetah!

    • PGDip Veterinary Physiotherapy, Hartpury College, University of West England

    • BSc Hons Physiotherapy, University of Birmingham

    • Canine, Adult and Paediatric First Aid

    • Water Management.


  • Rachel enjoys walking with her dog, horse riding and swimming. She likes to complete challenges for charity, including a 24 hour swim relay in a chilly lake and sponsored sky-diving. 


  • Luna, a black Staffy cross.

Emily Jordan

ACPAT Chartered Physiotherapist

  • Emily graduated with an MSc in Veterinary Physiotherapy from Hartpury University. She joined 4 Point Physio in 2023, after completing placements with us that sparked her passion for hydrotherapy as an effective complement to traditional physiotherapy..

    Alongside her work in veterinary physiotherapy, Emily continues to work three days a week in the NHS, where she has been since 2016.

    She is a Clinical Team Lead, specialising in chronic pain management. This experience brings valuable insight into the holistic management of long-term conditions and a focus on helping patients achieve the best possible outcomes.

    Combining her clinical expertise with her lifelong love of animals, Emily is passionate about providing compassionate, individualised care to help every animal move more comfortably and live life to the fullest.

    • Supporting dogs through rehabilitation following injury.

    • Helping manage chronic conditions to improve comfort, mobility and quality of life.

    • MSc in Veterinary Physiotherapy, Hartpury University

  • Emily has been a keen horsewoman for over 20 years and enjoys competing in dressage, as well as showing, showjumping and hunter trials. Her current horse, Phoenix, is a Thoroughbred.

  • Enya, an ex-racing greyhound, Arnie, a rescue shepherd cross, and Phoenix, a thoroughbred horse.


Read our FAQs

Our team also members of the Chartered Society of Physiotherapy (CSP), maintaining high professional standards through ongoing development and evidence-based practice.

Eleanor Robinson

Canine Hydrotherapist & Veterinary Physiotherapist

  • Prior to university Eleanor grew up riding horses and working at local riding schools, fueling her passion for education around pain related animal behaviour.

    This led her to discover a career in veterinary physiotherapy and hydrotherapy. Eleanor began volunteering at a canine hydrotherapy pool during college.

    Upon graduating with an Integrated Masters in Veterinary Physiotherapy in 2022 from Writtle University College, she set up her own mobile animal physio service and began in-house training as a hydrotherapist at a local canine rehab centre, gaining valuable hands-on experience.

    Eleanor then pursued her Level 4 Canine Hydrotherapy Certificate, enhancing her water based rehab knowledge further. She is a NAVP & RAMP member.

    • Management of dogs with arthritis and chronic pain

    • The impact of pain on behaviour

    • LASER therapy for pain management

    • Educating and empowering owners to help their dogs manage long term conditions.

    • IMSc Veterinary Physiotherapy, University of Essex, Writtle University College

      Level 4 Certificate in Canine Hydrotherapy For Musculoskeletal Practitioners, The Canine Education Company

    • Canine and Adult First Aid

    • RockTape (therapeutic taping)

    • Canine LASER acupuncture.

  • You will often find Eleanor baking for friends and family, or down on the farm looking after the animals or riding ponies. She also enjoys Pilates.


Our services

Whether your pet needs rehabilitation following surgery, ongoing support for a chronic condition or help maintaining their mobility, our team is here to help.

Hydrotherapy | Physiotherapy | Other Services | Dogs | Cats | Other Animals